A number of customers (you know who you are!) have suggested we start up a newsletter, in order to keep our customers informed of the latest news about Skymarket and the Internet generally. If you would not like to receive future informative emailings from us (your Internet Service Provider) to the email address you specified for you Skymarket account, please follow the unsubscribe link at the bottom of this email.

Firstly, we have been developing a comprehensive control panel for your domains and services, the details of which you can read below. Secondly, our website has been redesigned and the new version will be launched shortly. Again, the details can be seen below.

It also occurred to us that with Spam and Viruses a very real and ever changing threat to businesses, it would be useful if we could alert our customers to new threats or useful measures when we find out about them. With these things in mind we will be starting to add news updates to future newsletters that detail innovative measures or new developments in these fields, along with updates about the Skymarket Group itself.

We think that if our customers become more knowledgeable about the internet and the way it works then we will be helping them to have a chance of greater success in a very fluid industry.

Thank you all for your continued support.

James Barrington-Brown

SKYMARKET

Our new website has been in development for almost a year and will tie-in with one of the best online control panels ever seen, if not the best. The site itself will contain everything you need to know about your services and domains along with ADSL, web design, web promotion and much more besides. The
launch date for the new site will be November 30th 2003 and a preview can be seen on the front page of our existing site at www.skymarket.co.uk.

We have tried to design the new site with the user in mind, focusing on clarity and ease of use. In the end we will measure our success by the feedback from our customers, which will hopefully mean more dialogue between us. In an industry that sometimes fails to back up its automation with high quality customer service, we pride ourselves that we continue to be available to clients that would rather have someone to talk to on the phone, when needed.

CONTROLCENTRE

The new ControlCentre has been designed with the very best automation on the market built-in and will allow total control over all your domains and services, enabling the highest degrees of management possible. For those of you who have customers of your own, you will be able to use the new control
panel to set prices, invoice the clients and manage their accounts online using your own branding, not ours. For those of you who find the Internet a bit of a mystery, you will still be able to do all the things you are able to now, and we will still be here to answer your queries and help you through the more complicated procedures.

All in all, we suspect the new ControlCentre can be all things to all men (and women) and we are relying on the feedback from our customers to tell us what they like and what they think could be done better. In the end, Skymarket will become a reflection of what you need, rather than what we
want to provide.